Payment Policy

Effective Date: December 24, 2024

At ToolRivaGuard.com, we are committed to providing a secure and smooth shopping experience for our customers. This Payment Policy outlines the methods of payment accepted on our website and the terms associated with processing your payment.

1. Accepted Payment Methods

We offer several payment methods to ensure convenience and security for our customers. The following methods are accepted on our website:

  • Credit and Debit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: Pay securely through your PayPal account.

  • Apple Pay: For customers using Apple devices, Apple Pay offers a fast and secure way to pay.

  • Google Pay: For customers using Google Pay, we provide an easy and secure option for payment.

  • Gift Cards: We may also accept certain gift cards, which will be processed like debit or credit cards.

2. Payment Authorization

  • Pre-Authorization: When you place an order, we will pre-authorize your payment method to ensure that the funds are available. However, this pre-authorization does not mean the payment has been fully processed.
  • Payment Processing: Once your order is processed, the payment will be captured from your payment method, and a charge will appear on your statement.

3. Security

We take your privacy and security seriously. All payments are processed through SSL encryption technology to protect your payment information. We do not store your credit card details on our servers, ensuring your information is kept private and secure.

4. Billing Information

  • Accurate Billing Information: To prevent fraudulent transactions, we require that you provide accurate and complete billing information during the checkout process. This includes your name, billing address, phone number, and email address.
  • Verification: Your payment may undergo additional verification through your bank or payment provider to confirm your identity and prevent fraudulent activity.

5. Payment Declines

  • Insufficient Funds: If there are insufficient funds in your account or if your card is declined for any other reason, the transaction will not be completed. You will be notified, and we may ask you to update your payment details.
  • Expired Cards: If your payment method is expired or invalid, please update your payment information before completing the order.
  • Fraud Prevention: We reserve the right to cancel or refuse orders if we suspect fraudulent activity or unauthorized transactions.

6. Payment for Taxes and Shipping Fees

  • Sales Tax: Sales tax is applied to your order based on your shipping address. The applicable tax rate will be calculated and displayed during checkout.
  • Shipping Fees: Shipping fees will be added to your order total based on the selected shipping method and delivery location. These fees will be displayed before you finalize your order.

7. Refunds and Adjustments

  • Refund Process: If you request a refund (e.g., for a returned item), the amount will be credited back to your original payment method. Refunds may take several business days to process depending on your payment provider.
  • Partial Refunds: In the case of partial refunds, such as for returns of specific items in an order, the refunded amount will be adjusted based on the value of the returned items and any applicable shipping fees.

8. Currency

All payments are processed in U.S. Dollars (USD). If your payment method is in another currency, the conversion rate will be determined by your payment provider.

9. Payment Issues

If you experience any issues with payment processing or have questions about charges on your account, please contact us directly. We are happy to assist you and resolve any concerns regarding your payment.

10. Changes to Payment Policy

We reserve the right to modify or update this Payment Policy at any time. Any changes will be posted on this page, and the Effective Date will be updated accordingly.

11. Contact Us

If you have any questions or concerns regarding this Payment Policy, please do not hesitate to contact us: